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06-28-2020 11:56 PM in
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06-29-2020 06:10 PM in
OthersHey there,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.
Thank you
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06-30-2020 08:03 PM (Last edited 06-30-2020 08:03 PM ) in
OthersThey told me to call the international number, they have provided me with the international number (after waiting 11 minutes while they tried to figure out where I should go) which was:
+1 800 888 9999
I am being completely serious when I say that I was surprised to find out that it is an **bleep** phone line.
I have contacted my local Samsung support line 2 days ago, and today they have responded to me with an expert, who has told me that this problem is not their concern and that I should seek Microsoft's help.
Edit: please advise
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07-02-2020 02:51 PM (Last edited 07-02-2020 02:55 PM ) in
OthersHere is their reply. If you are busy, just go through the last two paragraphs. Thank you.
[Hello there,
Thank you for contacting OneDrive support.
Please enable the automatic camera upload in OneDrive app settings. Follow these steps:
In the OneDrive app, tap the Me icon at the bottom of the app.
Tap Settings then Camera upload.
Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for work or school user, select the appropriate Camera upload account.
Set Camera upload to On.
To include folders such as Screenshots, tap Additional folders and switch on all the folders to be included to your Camera roll.
To make sure videos automatically upload, turn on Include videos.
The camera roll on your device only uploads to OneDrive - it does not sync photos both ways. That means you can delete uploaded photos and videos from your device, and the copies in OneDrive won't be affected.
Note that the Camera upload do not upload albums but uploads pictures. So if you look for an album in OneDrive, you will not find the same album as on your phone. You will have to create albums on OneDrive and add the pictures that were uploaded to OneDrive.]
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07-02-2020 03:55 PM in
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07-04-2020 10:03 AM (Last edited 07-13-2020 06:02 AM ) in
Others