Original topic:

One ui animation stutters

(Topic created on: 04-02-2024 01:58 PM)
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Sammy_sam
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I am tired of you samsung .the worst animations I can ever have. I have s23 ultra with one ui 6.1 and I am so frustrated with you guys. So much animation stutters I have no words left to say. Idk why you guys are charging a hefty amount and I get the worst of animations. I have regret purchasing this device. And please idk want you guys saying try resetting device or clear one ui home app cache or whatsoever. You guys don't deserve this much money for this type of poor animations.
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I haven't face this after One Ui 6.1 update
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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anujsutar
Active Level 5
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I am facing same issue after may security patch update for my s23. Hope @samsung fix these types of issues in coming update.
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