Original topic:

Ok google not working

(Topic created on: 04-05-2017 11:20 AM)
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sunilraj
Active Level 1
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Ok google is not working. It says can't use microphone and restart phone. It is same after restart also
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6 Comments
swapnilRK
Active Level 3
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give microphone permission from apps manager
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admin39
Active Level 6
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We're glad you reached out here with your concern. We would like to inform you that you need to clear cache data of Google assistant under option Main menu >>Setting >> application manager>>Google assistant>>Storage>>Clear cache. Also allow permission under option Main menu>>setting >>application manager>>Google assistant>>permission>>allow microphone.
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sunilraj
Active Level 1
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google assistant doesn't show in application manager. do I need to install?. It was working before there was a software update from samsung
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sunilraj
Active Level 1
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got answer from other community discussion. I have to select language as English india from English uk
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sunilraj
Active Level 1
Others
now it is working
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Samsung_India_
Active Level 10
Others
We're glad you reached out here with your concern. We would like to inform you that you need to clear cache data of Google assistant under option Main menu >>Setting >> application manager>>Google assistant>>Storage>>Clear cache. Also allow permission under option Main menu>>setting >>application manager>>Google assistant>>permission>>allow microphone.
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