iam5zo
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06-18-2020 08:38 AM in
Others
Unfortunately today fast charging feature on my Note 8 stopped working for unknown reasons. When I plug in my phone into any fast charger I get a double charging sound. It shows fast charging initially while plugging in but then immediately disconnects and shows charging.
I've been getting a fasle moisture error since May 2020 security update and been continuing to get it even after June 2020 security update. No water near me at all. Shouldn't have took it lightly.
Today when I plugged into charge I got the same false moisture alert to which I unplugged the device and kept it away for sometime and plugged in again after a while when the moisture alert cleared off but then onwards I started getting the fast charging error with the double charging sounds with no way to fix it unfortunately. Please help!
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MohammedSijah
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06-18-2020 11:04 AM in
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Wipe your cache partition.
iam5zo
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06-18-2020 12:06 PM in
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Tried cleansing the charging port with tissue. It's now solved.
MohammedSijah
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06-18-2020 03:21 PM in
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Happy to see that, May and June security updates are working perfect.
Samsung_special ist
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06-18-2020 06:33 PM in
OthersHey there,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.
Thank you