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β12-30-2019 10:16 AM in
OthersHi there,
Please perform the following steps to resolve mentioned issues:
1- For battery drainage issue follow the given link- http://www.samsung.com/in/support/skp/faq/1101689
2- For heating issue follow the given link- http://www.samsung.com/in/support/skp/faq/1119803
3- For touch screen issue perform interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->touch screen).
For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on β+βicon > send feedback >> error report / ask question).
Also we really appreciate your feedback regarding other features mentioned by you. We would take this feedback for further improvements in our upcoming launches.
Happy to help you always!
Regards,
Team Samsung Members