Netflix on TV

[Samsung_EVSvL1s]

Hi All

Since yesterday, Netflix on our TV, keeps on displaying incorrect password/username, even after I changed the password, etc.

I did a factory reset on the tv, but still the same. 

I tried to delete and uninstall the Netflix app -but it is greyed out., not sure if it is pre-installed.

Model Code: UA40F6400
Software Version: T-MST12DEUC-2127.0

Area -South Africa

any advise - thanks

[Samsung_EVSvL1s]

according to samsung consultant: " Please note that due to the software update of the TV Netflix is no longer compatible with the TV." I feel Samsung (^^&&) us as his client again, to buy new tv's or smart boxes. Is there an older firmware for?
Model Code: UA40F6400
Software Version: T-MST12DEUC-2127.0

[Samsung_specialist]

We understand your frustration, and we apologize for any inconvenience this may have caused. Please note that the decision to discontinue support for certain TV models and apps is made by Netflix, not Samsung. As of August 9, 2023, Netflix has decided to phase out support for older devices, including some Samsung TVs, in order to maintain a high-quality user experience on supported platforms.

Please contact the app provider for more information.