Original topic:

NEW SOFTWARE BUG.

(Topic created on: 01-20-2021 10:03 AM)
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AAHamidani
Active Level 1
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Hello All

I used Samsung Galaxy S10+.
Yesterday I visit Samsung store and Update my device after Update Device is 
Slow....
Over heating 
Battery drain fast
Hanging 
Etc... After Update Android 11.
 
And I have Note complaints and Samsung support team ask me to Format Your device ☹.

So don't Update Your device.


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8 Comments
ChandanMallick
Active Level 10
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This can be solved through OTA updates. So wait for the next updates
AAHamidani
Active Level 1
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yes but next update is coming after 1 or 2month later so very long time
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ChandanMallick
Active Level 10
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Don't worry give your feedback to Samsung authorities about the problem you're facing.
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AAHamidani
Active Level 1
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already Asked Samsung But Samsung support team ask Format your device and my device date is 90G.B ++ Bro
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AAHamidani
Active Level 1
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yes bro right 💯 it's very very bed
rojon
Active Level 7
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Bro, everytime they update there is always a battery issue. I don't understand why it has never been fixed from One UI 2.0 to 3.0. And the supposedly next update will fix it has never arrived. It makes sense to rollback to the previous version but there is no option.
Samsung_Support1
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Aravind6666
Beginner Level 2
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My sim card is not detecting and heating up is my main problem in new update!!!!!
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