Original topic:

My Galaxy M30s (SM-M307F) is suddenly stuck with Samsung logo and reboot after

(Topic created on: 06-25-2020 08:29 PM)
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Akash2021
Beginner Level 4
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Why My Galaxy M30s (SM-M307F) is suddenly stuck with Samsung logo and reboot after 4 to 5 minutes.
This problem happens when I update my Galaxy M30s (SM-M307F) to one ui core2 android 10.
How to fix this problem. 
Please help anyone.
5 Comments
Lucky2006
Active Level 3
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Please press and hold your power button+volume down button approximately for 12 seconds.Hope it works.
Sanjib58
Active Level 2
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its update problem . please update next
MOHAN6642
Active Level 7
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DEAR FRIENDS,

I HAVE PURCHASED SAMSUNG M30S MOBILE.

THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING . BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.

FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE.

AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE TO RECTIFY THE CHARGING PORT PROBLEM , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM . I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT.

OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE.

THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.
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rk1401923
Active Level 1
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Hey, I also suffered from this problem. you just need to hold power button in homescreen then hold POWER OFF icon , after that you will see SAFE MODE icon Click on it and your phone will restart in safe mode. you just need to operate the phone about 5 min and after that restart your phone. this is the right solution. please do this and say thanks to me.
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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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