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Original topic:

Monitors

(Topic created on: 09-17-2021 05:35 PM)
Ze2
Beginner Level 2
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I purchased a monitor less than a year ago, stated to have issues, reached out to Samsung, they told me to ship for repairs, I followed all instruction. Now they are telling me monitor screen arrived cracked when I shipped back it was fine. UPS boxed and shipped per instruction from Samsung, it started at the end of August 2021. now I'm getting the same answer every time I call, we are investigating, how long does it take? 

1 Comment
Samsung_specialist
Community Manager
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Hi, 

Please call the center with your order number to get assistance and further support.

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