MY A8000U 55 NOT SHOWING MY LAPTOP ON " PC ON TV "

[ALMUSHEEREC]

SAME NETWORK , SAME SAMSUNG ACC

I TRIED MANY THINGS , 

BEFORE IT WAS WAORKING 

KINDLY ADVICE. 

[XEnderloltod]

Factory reset it

[Samsung_specialist]

We want to extend our sincere apologies for the network issue you've been experiencing with your TV.
To address the problem, please consider the following steps:

Reset Network Settings: You can start by resetting the network settings on your TV. Go to 'Menu > Support > Reset > Reset Network Settings.' This action may help refresh the network connection and resolve the issue.

Factory Reset: If the network issue persists, you can attempt a factory reset of your TV. Please ensure that you have a backup of your settings and data, as this will reset the TV to its default state.

If, after trying these steps, the issue still exists, we recommend reaching out to our customer service. You can call our customer service team, and they will be able to send a technical team to assess and address the network issue more comprehensively.

You can contact our customer service by visiting the following link: https://www.samsung.com/ae/info/contactus/