Original topic:

Lost phone

(Topic created on: 07-10-2024 09:49 PM)
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DAX_999
Beginner Level 2
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Hello guys, i lost my phone, it's galaxy Zflip4 5G, i have my Samsung account and many gmails inside it and in this phone too, please do any one know how i can locate it? 

2 Comments
ojwh
Active Level 7
Others
Hello. Sorry to read this. Try the following Samsung link:

https://smartthingsfind.samsung.com/login

After logging in, you'll see an interactive map and some options below the map [see attached screenshot showing the options you'll see, which are below the map. For privacy, the map itself isn't shown in the screenshot, but when you log in you'll see it].

All the best.1720274613510.jpg
Samsung_specialist
Community Manager
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We are sorry to hear about your lost device. We understand how stressful this situation can be, and we are here to assist you in any way we can.

To locate your lost Samsung device, please follow these steps using a computer:

1. Go to the Find My Mobile website:(https://www.samsung.com/ae/apps/smartthings-find/).
2. Sign in: Use the same Samsung Account that is associated with the lost device.
3. Select and enable the desired features:
- Track Location: This feature will help you track the current location of your lost device.
- Lock: You can lock your device to prevent unauthorized access.
- Ring: This feature will make your device ring at maximum volume for 1 minute, making it easier to locate if it is nearby.

We are here to help you through this process and ensure that you regain access to your device as quickly as possible.

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