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Original topic:

Locked phone

(Topic created on: 12-11-2024 09:31 AM)
131 Views
Nolus
Beginner Level 4
Options
Others
Good morning guys my daughter locked herself out from her A35 and she can't remember the pin she created ,how do I help her unlock her phone ,help needed ASAP
6 Comments
ALUTHESPACEMAN
Beginner Level 2
Others
Take it to a repair shop or factory reset it
Nolus
Beginner Level 4
Others
All sorted thank you
0 Likes
theguy_lol
Active Level 6
Others
You will need to reset ur phone
Nolus
Beginner Level 4
Others
Thank you
0 Likes
ngonidzashe
Expert Level 3
Others
If you created a Samsung account on her device, try unlocking remotely ( make sure the device is connected to wifi or it has Internetdata 😞
Go to Samsung Find My Mobile.
Log in with your Samsung account credentials.
Select your device from the list of registered devices.
Click Unlock and follow the instructions.
Verify your Samsung account credentials to confirm the action.
ngonidzashe
Expert Level 3
Others
Or hard reset option:

Switch off the phone

Press and hold the Volume Up and Power buttons simultaneously.Release the buttons when the Samsung logo appears, and the phone will boot into Recovery Mode.3. Navigate the Recovery Menu:
Use the Volume Up and Volume Down buttons to navigate.
Highlight the option Wipe Data/Factory Reset.Press the Power button to select it.4. Confirm Factory Reset:
Use the volume buttons to highlight Factory Data Reset and press the Power button to confirm.The reset process will begin, and all data will be erased.
5. Reboot the Device:
Once the reset is complete, the recovery menu will reappear.
Highlight Reboot System Now and press the Power button.