Issue on my TV

[YCadete]

Smart Hub not working. ERR40001

[Tsogo_sam05]

Hi, YCadete in most cases this occurs when you are using a fibre 5G network that is not supported by Samsung TVs, please use your smartphone hotspot to share an internet connection to the TV.

[YCadete]

What else can I try? Please.

[YCadete]

The Terms and Privacy on my TV is unavailable, and also my Samsung Account.

[chipokelis1]

Have u fixed the problem

[YCadete]

No, the problem continues.