ChaitanyaMali
Active Level 3
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01-29-2018 05:17 PM (Last edited 03-14-2019 10:01 PM ) in
Others
A frnd of mine gave me this as he wasnt using it. I dont get popup of "fast wireless charging". It just says "Charging wirelessly"
see pics.
is this the real deal or the fake one.
ps. bought in India.
see pics.
is this the real deal or the fake one.
ps. bought in India.
4 Comments
Aryanshaikh
Active Level 7
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01-29-2018 05:18 PM in
Others
https://youtu.be/k1tV_ctbSSs
admin_
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01-29-2018 05:32 PM in
Others
Thanks for being with Samsung and sharing your concern. We would like to inform you that please visit at the service center for the physical inspection of your charger to confirm whether it is original. We also would like to tell you for fast wireless charging you need to enable few settings from your device please find the settings below:
Settings >> Device maintenance >> Battery >> Three Dots >> Advance Settings >> Fast wireless Charging Enable.( While put the device on Wireless Charger)
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN or find troubleshooting guides on our Website: www.samsung.com/in/support.
Also, you can connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en IN/
Settings >> Device maintenance >> Battery >> Three Dots >> Advance Settings >> Fast wireless Charging Enable.( While put the device on Wireless Charger)
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN or find troubleshooting guides on our Website: www.samsung.com/in/support.
Also, you can connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en IN/
Nishitkohli
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01-29-2018 05:41 PM in
Others
its not fast wirless charge its just simple charger
s7edgekiran
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01-29-2018 07:04 PM in
Others
yes