Original topic:

How to change call recording file format in samsung F12 mobile?

(Topic created on: 06-01-2021 12:52 PM)
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Mitesh Patel
Beginner Level 2
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I have bought Samsung F12 mobile.  I have recorded call for  about 1 hour approx and found that the audio file is recorded into .m4a format having 50+MB in size. normally in my previous phone when I did record call of 1 hour it takes 4 MB size and recorded file format is .mp3.
Is there any setting in samsung F12 to change default call recording file format?

2 Comments
cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Nileshwar
Beginner Level 2
Others
Dear team,
Please working on the same because it's takes too much space