Having problem in contact

[arpithaS]

Hi friends.

I'm arpitha,

This is my mama's phone now he purchased a new phone so that's why he gave this phone for me when i save any number in this phone it will be automatically save in that which was he purchased so please can anyone help me.

This is Samsung j8 phone

[S_Kumar73]

He might used any Google account to sync contacts. Reset your phone and login with your personal Gmail and Samsung account.

[nareshgunti]

Go to contacts app and change default saving location of contacts , i think the default location is his samsung account. So if it is true then remove his samsung account and create your sasmung account and default location should be prior mobile or sim cards of yours.

[kushh07]

In both phone, if same email ID is used, then contact will be available for both phones . To stop it, you have to discontinue your contacts to be synced.

[ARJUNB]

Before taking your mamas phone did u do a factory reset. If not then first u should have done that. Basically what is happening your mama ji was storing all his contacts on Google if am not wrong for this first create your login of Google then alternatively remove your mamas Google a.c this way u will have to hold to his a.c but remember to delete all his previous contacts don't sync first do this way remote contacts then remove his Google a.c then sync your a.c, this way you will start saving your contacts on your Google a.c

[ARJUNB]

https://youtu.be/qJdPXxvX7hM

For reference see this YouTube.

[cs_member10]

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