Original topic:

Google play store

(Topic created on: 04-02-2021 03:42 PM)
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NicoleMarie
Beginner Level 2
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Hi guys. Please help. Whenever I access Google play store, it says No Internet connection. Even if my connection is very strong. Please help me what to do. Thanks guys.
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UserAdik12
Expert Level 3
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Restart your router's Main button in your Home/Office
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Samsung_specialist
Community Manager
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Hi,

 

Please try to reset your network settings to its factory default settings. From Home screen, tap Settings > General management > Reset > Reset network settings.

Note: This will erase all network settings, including those for: Wi-Fi, Mobile data and Bluetooth.

 

If the issue continues, please bring the device to a Samsung Service Center to get it checked out. 

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