NicoleMarie
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04-02-2021 03:42 PM in
Others
Hi guys. Please help. Whenever I access Google play store, it says No Internet connection. Even if my connection is very strong. Please help me what to do. Thanks guys.
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UserAdik12
Expert Level 3
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04-02-2021 04:36 PM (Last edited 04-02-2021 04:37 PM ) in
Others
Restart your router's Main button in your Home/Office
Samsung_special ist
Community Manager
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04-06-2021 05:36 PM in
OthersHi,
Please try to reset your network settings to its factory default settings. From Home screen, tap Settings > General management > Reset > Reset network settings.
Note: This will erase all network settings, including those for: Wi-Fi, Mobile data and Bluetooth.
If the issue continues, please bring the device to a Samsung Service Center to get it checked out.