We do apologize for the inconvenience caused. We would like to inform that kindly check the below setting to overcome the issue:
- On the Apps screen, tap Settings → Device → Wake-up gesture and then tap the Wake-up gesture switch to activate it. - Launch Samsung Gear on your mobile device and tap SETTINGS → About Gear → Back up and restore → Backup data. - On the Apps screen, tap Settings → Gear info → Reset Gear.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
