Resolved! Solved

Original topic:

Galaxy m32 problem

(Topic created on: 07-03-2022 03:13 AM)
dulma
Active Level 1
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My samsung galaxy m32 phone sometimes auto tuching.and also sometimes stuck and restarting.i noted that auto tuching problem is coming when phone is heating.i need a solution for this

2 Solutions


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Solution
Ranod_Lakshitha
Expert Level 5
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Hi... try these things.
First, turn on your device in Safe mode and use some times. Once you turned on safe mode, it runs only the default apps on your device. So you can find out if any bugs causing this on your installed apps.
If this does not work, reset your device and see. Contact a Samsung service center if the issue exists even after the rest.
For the heating issue, try these things.
1. If your device has any unwanted apps, Uninstall them or put them into deep sleep.
2. Minimise the usage of the device while it charging.

If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊

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Solution
Sakila_Pamudith
Expert Level 5
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Hi 👋,
Try these steps
1. Don't use so many apps
If you have some apps not essential zip those apps
2. Turn off background running apps
Put them sleep or deep sleep(without social media apps)
3. Turn off background data using from unused apps(without social media apps)
4. If you can use a wifi connection

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍

View solution in context

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2 Comments
Solution
Ranod_Lakshitha
Expert Level 5
Options
Others
Hi... try these things.
First, turn on your device in Safe mode and use some times. Once you turned on safe mode, it runs only the default apps on your device. So you can find out if any bugs causing this on your installed apps.
If this does not work, reset your device and see. Contact a Samsung service center if the issue exists even after the rest.
For the heating issue, try these things.
1. If your device has any unwanted apps, Uninstall them or put them into deep sleep.
2. Minimise the usage of the device while it charging.

If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
Solution
Sakila_Pamudith
Expert Level 5
Options
Others
Hi 👋,
Try these steps
1. Don't use so many apps
If you have some apps not essential zip those apps
2. Turn off background running apps
Put them sleep or deep sleep(without social media apps)
3. Turn off background data using from unused apps(without social media apps)
4. If you can use a wifi connection

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
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