Original topic:

Galaxy book 3 froze & makes beep sound

(Topic created on: 09-22-2023 12:25 PM)
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RJM24
Active Level 3
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My samsung galaxy book 3 i5 16GB just froze while I was watching a YouTube video and started making heavy beep noise i tried to close chrome but it didn't respond the keyboard wasn't responding as well 
Then i had to hold the physical power button for 10 seconds it then shutdown and after a while i turned it on and it started working normally 
What could be the issue here 
It's a new laptop it's been 1month since i bought it
Can anyone give me a solution so it doesn't happen again
Thank you 
8 Comments
owl123
Active Level 10
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Update all the drivers, especially the graphics card driver
RJM24
Active Level 3
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All drivers are up to date and same with windows as well
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sarnandu
Expert Level 1
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restart once
RJM24
Active Level 3
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I turned it off using the physical power button but i want solution what if it happens again and i also want to know the root cause of the problem
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Devv_007
Expert Level 5
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Event viewer>Windows logs and check for the recent errors also you can check recent error in bootloader screen. And usually the beep means something is wrong with hardware component.

RJM24
Active Level 3
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Thank you
I opened event viewer, windows logs now how do i check for errors there in logs 20230922_123828_1000040350_1695366511.jpg
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Devv_007
Expert Level 5
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Expand the windows logs and choose Application or system..
RJM24
Active Level 3
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This is what I found there
What does this mean?20230922_133921_1000040365_1695370163.jpg20230922_132456_1000040356_1695369298.jpg20230922_131930_1000040354_1695368973.jpg
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