I m facing problem while unlock with fingerprint sensor, set is not fallen on ground and in water.but few days back I updated software after that I m facing problem.i have deleted add fingerprint after that it work but after problem remains there.I do rest the factory setting àfter that problem but sometimes latter it remains still. Please guide
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)
