Original topic:

GOOD LOCK

(Topic created on: 11-24-2023 12:22 PM)
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AminSheikh
Beginner Level 2
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Hello Samsung Team

I have upgrad my Anroid Version One UI 6. After update i found home screen view is changed. I have changed my home screen view with help help off Samsung good lock app. As off now i can Good Lock Home Screen i not app see App option in Scroll Menu. Find the attached. 

Please guid me for this else how i can downgrade Android.

4 Comments
UserAdik12
Expert Level 3
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It is a long complicated step Aaj Samsung people buy going to support then ask question then type your query there
ramkumarpuri
Active Level 1
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Samsung a54 when coming new updates
MOQBALI
Expert Level 2
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Once come you will receive notification
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Samsung_specialist
Community Manager
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Kindly be advised that software updates are delivered on it to provide optimal and best experience of the product


When Samsung delivers an update to your Samsung product, it provides either of the following:

1. An upgrade to the latest operating system version

2. To deliver new features or support for some applications in the market

3. To deliver fixes on reported issues

4. To deliver security updates

It is not recommended to downgrade the device version even if an issue is found after the update.

Note: Official Samsung updates are only through FOTA updates, software update applied at Samsung authorized center, and update through USB (for TV) after downloading new software from Samsung.com.

If an issue is observed, a solution has to be delivered through another software update.

Issues can be reported through:

1 Contact our call center to verify the issue
2 Visit a Samsung authorized service center
3 Report the issue through Error Report (for mobile phone
Visit the link below to report this issue :-https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/

Note: Samsung device is protected with Knox security. Any tampering of the software to downgrade will cause non-resolvable malfunction of the product.

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