Flip 4

[omkar_myname]

My flip 4 shuts down after folding. What should be the issue?? Does any one has same problm?

[Fast_n_Curious]

Did it have any fall / dents / scratches recently?

[omkar_myname]

Nope

[Fast_n_Curious]

Then if its under warranty, take it to service centre and claim it

[omkar_myname]

Not in warrnty

[Fast_n_Curious]

Ok. All the best bro. This is making me think about selling off my Flip4 while its still working 😅

[omkar_myname]

But good thing is that, i had insurance of it for 2 years..

[Fast_n_Curious]

Great.. which insurance?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the safe mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support