Original topic:

Fingerprint issue

(Topic created on: 03-25-2024 08:17 AM)
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maddyrahul
Active Level 3
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Anybody facing issues after putting tempered glass on s24 ultra
Can u help me to solve this
6 Comments
Others
Yes same problem facing fingerprint sensor not working properly with tampered glass.
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maddyrahul
Active Level 3
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I removed it twice after putting new one evrytime but it's not working
Nd I done touch sensitive too but no results found bro
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Don't use cheaper quality of glass as I have used around 600/- rupees it's touching sensitivity good and width 3mm so after putting galss i have removed fingerprint and set ones again now it's working fine.
I think 3 Type of glass range are available in market 250/-and 600/- and 800/- so try good quality of glass may be your problem is resolve.
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maddyrahul
Active Level 3
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I put 450rs
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GOPINATH-R
Expert Level 2
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Try spigen tempered
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cs_member10
Expert Level 5
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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