Original topic:

Entertainer

(Topic created on: 07-03-2021 02:48 PM)
321 Views
adsmadison
Active Level 1
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The entertainer feature is missing for 4 days now. I had ordered my meal on the basis of entertainer and when it came to payment the feature disappeared that evening. The support says they are receiving same complaints and are waiting for the samsung app update but don't know by when. This is ridiculous. 

I purchased a full year entertainer membership thinking that it will be the entertainer app but they made it mandatory to use the Samsung app to use entertainer feature. The samsung app has worst UI. To get the membership activated, it took 4 customer care calls and multiple emails. Overall pretty disappointing.
6 Comments
UserAdik12
Expert Level 3
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Which Samsung App?
NagdyAllam
Beginner Level 2
Others
Same here , today found update to application but that didn't rectify the issue
badsem
Beginner Level 2
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Same here , any update please
BishooJS
Beginner Level 5
Others
I am facing the same issue
adsmadison
Active Level 1
Others
No update guys, same situation. Someone from Samsung must be held accountable to rectify this situation.
Samsung_specialist
Community Manager
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Hi there, 

Please restart the device. If the issue continues, please call the call center for remote assistance to help resolve it. 

Thanks!

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