Original topic:

DISAPPOINTED WITH SAMSUNG

(Topic created on: 08-16-2023 06:19 PM)
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kaustubhpathak
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I have been using samsung device from samsung galaxy s2 then i shifted to s6 edge plus, it is still the best phone samsung made ever. Recently i bought samsung s21 fe (exynos version) I'm happy with the phone but i do not like what samsung is doing currently.

1) i had bought samsung gear vr in 2018 or 2019 and now it's trash can't use it in any device now, they did not care about the customers who had bought that vr headset.

2) someone gifted me a fast wireless charger from the company REAGR it is working perfectly in other phones but samsung decided to disable the fast wireless charging so that the people buy samsung accessories only.

3) as previously mentioned just 6-7 months back i bought samsung s21 FE and I'm happy with the device other than battery performance but recently samsung announced the same device with sd 888, this made me so angry and disappointed at the same time.

I have been using samsung devices for the longest part of my life but now i feel samsung is not caring about what people need anymore, they just want to be another apple. I hope that someone from samsung acknowledge this otherwise if this things continues we fellow users of samsung have no other option but to switch to another brand. 

3 Comments
Anonymous
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Yes bro that is the truth.
SamPro
Active Level 8
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Every vendor nowadays care about their profitability and YoY growth. So less focus on the value for money stuffs. I think only motorola is the company who is pretty late in the market still makes some value for money handsets. But their software update **bleep**. However they still listens to feedbacks and try to improve, unlike other mobile manufacturers.
cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We have noted down the feedback. We are continuously working for making our products better and more efficient.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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