Original topic:

Customer support.

(Topic created on: 09-24-2020 09:58 AM)
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Cheers_bruh
Active Level 10
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Does Samsung provide us a Customer support service like a support chat with company  offecials other than this community Guidance of other users?
I've seen something like text chat but it ain't usable in our convenient hours of day . (Only office time) 
Even worse its on a browser web page not with the members app.
13 Comments
Cheers_bruh
Active Level 10
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I got a chance to toucha Nokia 5.3 surprisingly it has a customer support service which they reply in about 2 minutes with official agents 🤔Though they do not have a active community which is relative + for Samsung
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VinuraGallage
Active Level 4
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Imagine how difficult replying to almost thousands of queries from a bigger community or few queries from less bigger community?
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Cheers_bruh
Active Level 10
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So you're telling that Nokia's global community is lesser than Samsung local community? is this what you said if not sorry for misunderstanding!🙂
After all as Samsung has a larger global community they should power up the local community while that people in smaller communities are well benefited
for ex- if you have 100 people you should have 2 buses to carry them while the person having 50 men can go on, but one bus can't carry 100 men if can it's,🤭( more customers = higher profits).
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Anonymous
Not applicable
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😂😂😂
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