Original topic:

Contact app

(Topic created on: 11-01-2023 10:58 AM)
388 Views
Kassuta
Active Level 3
Options
Others
After updating f62 apk the contact app is crashing and couldn't open any detail of any contact no contact edit option appear and screen got black out .
7 Comments
Samsung_OneUi
Expert Level 5
Others
Why did you install apk from third party website? Use official apps from galaxy store or play store. Now just format phone with restore factory setting your phone. Don't worry your problem will solved.
0 Likes
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
PrathameshK23
Active Level 3
Others
Contact can be edited by clicking the photo of contact
0 Likes
Kassuta
Active Level 3
Others
I knew it but it not working
0 Likes
NischayBalani
Active Level 1
Others
Exact same issue I'm facing too
Kassuta
Active Level 3
Others
Bhai complete raise kar de
NischayBalani
Active Level 1
Others
Bhai Error reporting to kar di
0 Likes