Supporting Client Satisfaction Expectations within the work role include:Expectations within the work role include:
Ensuring the efficiency of cleaning services, which are beyond the customer expectations. Offering cleaning services which are unique, and fits the needs of the client in question. Incorporating the principle of cleanliness in doing all the cleaning chores, small and major ones. Ensuring Health and Safety Expectations within the work role include:Expectations within the work role include:
Embracing hygiene policies to ensure that the facility is clean and free from diseases in order to meet the needs of the clients. Adopting the policy of paying ecological and reimbursement free products to reduce the health risks of the clients and their families. Informing the management of any possible risks or problems that may be observed during cleaning sessions. Communication Expectations within the work role include:Expectations within the work role include:
Managing interpersonal conduct with the clients to ascertain their desires and demands. Communication with the other colleagues in order to ensure that there is proper scheduling in the cleaning duties. Communicating to the management any feedback received from the clients, extra requests or even complaints with a view to improving the business further. Professional Conduct Expectations within the work role include:Expectations within the work role include:
Maintaining of an appropriate and good standard of professionalism in dressing code, conduct and services provision. Abide by the set standards of ethical operation and conduct as a company as would be expected by Dance With Mop. Co-contributing to the company’s favourable image by being polite and treating the customer well. Personal Development Expectations within the work role include:Expectations within the work role include:
Staying abreast with current training as a way of improving on how the cleaning is done and new cleaning methods. The acquisition of knowledge on newer products and techniques in cleaning with a view of enhancing the quality of services. Deducedly looking for chances to gain or ascend in the company.
