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04-04-2022 09:15 AM in
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04-04-2022 10:08 AM in
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04-04-2022 10:57 AM in
OthersSamsung call center said after order completion it takes 5 working days for them to contact you to collect the device
For me it's been more than 5 days but cartlow hasn't contacted me yet
After several calls to cartlow and emails still no reply
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04-04-2022 11:14 AM in
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04-04-2022 11:19 AM in
OthersSamsung customer care asked me to contact them if cartlow does not collect it
So u can try calling samsung customer care and ask them for an update
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04-09-2022 11:48 AM in
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04-09-2022 11:57 AM in
OthersAll I get to hear is they have escalated the matter to the concerned team
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04-09-2022 12:12 PM in
OthersAfter all complaints and calls to Samsung
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04-09-2022 12:16 PM in
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04-09-2022 01:17 PM in
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