Cannot update or download apps from Google Playstore

[Rangez]

Nearly a week has passed i cannot update a single app nor download any app only from Google Playstore. My internet is fast for all other services and downloads.

I of course cleared all cache and data of google play services as well as playstore. I restarted my phone still this problem persists. There is no specific error but the task always remains pending for infinity.

Are u facing the same problem?

[Rangez]

but can you update your apps right now have u checked? could this problem be for everybody?

[Rangez]

now i have discovered that i can update or download apps on playstore only if i change my original IP to some proxy IP

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly perform the below mentioned quick step:

1) Check space availability: keep at least 20% internal memory free.
-Settings > Device Care > Storage.

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
Samsung Members App > Feedback > Error Report > Attach log file.

Thank you for writing to Samsung.

Warm regards,
Samsung Customer Support

[Rangez]

it worked after swapping my sim with another sim and then the original sim back

[Siddhant2005]

It doesn't

[Siddhant2005]

Yes I need help

[Rangez]

Swapping sim cards doesn't help you?