Original topic:

Camera Issue in Galaxy F62

(Topic created on: 04-14-2021 11:19 AM)
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NishJ
Beginner Level 2
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I bought the phone 4 days ago and I'm facing issues related to the camera. The quality is terrible and it's even worse when I try using it in low light. It's practically impossible to video call someone on Google duo using the low light filter as it blows the whole face off. The issue didn't get resolved with the new software update of April. Please fix this issue and let me know what steps I need to take further?

10 Comments
adityaf62
Active Level 8
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Just visit service center bring ur invoice with you show them the issue and request or force them to change the camera because it's in warranty period they will change it.
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UD153
Beginner Level 4
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Recently i brought f62 and the front camera quality is too worse, so as you suggested we have to visit the store or it just the software problem?
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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mitulf62
Beginner Level 2
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Camera error plz solve
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sivaperumal
Active Level 1
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F62 Camera is not good ,it's worst please fix the issue
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infinite_god
Beginner Level 3
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I buy F62 3 days ago and front camera is not good at all and facing problem with taking video too, please fix the issue
twdw
Beginner Level 2
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Same issue sent error log report to Samsung since no response
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Rakesh110879
Beginner Level 2
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While clicking 64mp photo Phone is not supporting to click photo. It comes to homescreen.
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Bijuvk
Beginner Level 3
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While clicking 64mp photo option, Phone is not supporting to click photo in F62 rather it comes back to homescreen. Issue not solved even after sending error report. Why are you samsung doing this to us?? Iam really upset to use this phone after using Samsung s8. Please do something.
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