suren
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06-18-2017 07:43 PM in
Others
I have set the BLF to come on from Sunset to Sunrise but the setting keeps going off every few days, anyone else have this issue?
4 Comments
ShreyRaj
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06-18-2017 08:26 PM in
Others
no
RajnishBharol
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06-18-2017 09:56 PM in
Others
by the way...whats the use of this BLF
anurag007
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06-18-2017 10:08 PM in
Others
perhaps u turn off location settings
admin_
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06-19-2017 01:35 PM in
Others
Thanks for being with Samsung and sharing your concern. We would like to inform you that kindly follow the given steps mention below for overcome issue:
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Reset app preferences.
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Show system apps > Blue light filter > Force stop.
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Show system apps > Blue light filter > Storage > Clear data.
If still facing issue then provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Reset app preferences.
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Show system apps > Blue light filter > Force stop.
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Show system apps > Blue light filter > Storage > Clear data.
If still facing issue then provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).