Original topic:

C9 Pro - Blue Light Filter

(Topic created on: 06-19-2017 01:35 PM)
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suren
Active Level 1
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Others
I have set the BLF to come on from Sunset to Sunrise but the setting keeps going off every few days, anyone else have this issue?
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4 Comments
ShreyRaj
Active Level 5
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no
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RajnishBharol
Active Level 2
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by the way...whats the use of this BLF
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anurag007
Active Level 4
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perhaps u turn off location settings
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admin_
Expert Level 5
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Thanks for being with Samsung and sharing your concern. We would like to inform you that kindly follow the given steps mention below for overcome issue:
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Reset app preferences.
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Show system apps > Blue light filter > Force stop.
Navigate to apps > Setting > Apps > Hit three dot at right side corner > Show system apps > Blue light filter > Storage > Clear data.
If still facing issue then provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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