Original topic:

Brithness of J6 is unstable after updating

(Topic created on: 10-13-2018 07:30 PM)
302 Views
souravhalderr
Active Level 3
Options
Others
Yesterday (i.e. 12/10/2018) I received and update on my Galaxy J6. After updating the phone each time I unlock my phone the brightness either go increases or decrease from the previous condition.
6 Comments
YRSS
Expert Level 5
Others
🤔🤔🤔🙁🙁🙁
Shubham912
Active Level 6
Others
it is optimising according to ur use i think and i also use j6 and for me it acts like auto brightness sensor but after update ther is bug in lockscreen stories ! u ll see the clock and face detection icons merging
0 Likes
Milind06
Active Level 7
Others
update again
0 Likes
Sudhakar_007
Active Level 3
Others
update it now with today update package
0 Likes
Batti
Active Level 1
Others
new update fixed this bug
0 Likes
admin_
Expert Level 5
Others
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes