Original topic:

Bluetooth not working

(Topic created on: 10-26-2023 10:38 AM)
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MostafaEladawy
Active Level 1
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This is the fourth time, Samsung does not want to satisfy its customers, a phone of the highest price categories does not work properly with all types of Bluetooth headphones, and unfortunately no one in the company wants to solve the matter because simply the problem is that the device works well, the headset works well. !!!! 

6 Comments
Binod07
Active Level 3
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Same here bro.
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Samsung_specialist
Community Manager
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We want to extend our sincere apologies for the inconvenience you are facing with the Bluetooth issue on your device. Your satisfaction is of the utmost importance to us, and we are committed to helping you resolve this matter.

To address the Bluetooth issue, we recommend the following steps:

Reset Network Settings:
Navigate to "Settings."
Select "General."
Choose "Reset."
Select "Reset Network Settings."
Resetting network settings can often resolve connectivity issues, including those related to Bluetooth.

If the issue persists after resetting network settings, we recommend visiting our nearest authorized service center. Our skilled technicians at the service center have the expertise and equipment required to assess the issue accurately and provide the necessary assistance to resolve it.

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Others
I tried all the solutions until I changed the earphones and went to the maintenance center and he said that the phone is intact and the headphones are intact and there is no problem I think that your policy will make you lose many customers There is no credibility and there is no seriousness I advise to reconsider your bad service
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Samsung_specialist
Community Manager
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We would like to thank you for sending this feedback. However, it will be better to provide the service order number associated with the repair request to be able to investigate the matter based on the technical report.

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Others
That's all what you can do
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amiraliidia
Beginner Level 2
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Not connected Bluetooth
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