Original topic:

Battery isue

(Topic created on: 4 weeks ago)
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ravipatiramesh
Beginner Level 2
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We can test dignos mode issue on battery how can salve my problems 
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goodthings
Expert Level 5
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Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
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You're welcome to here.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file and elaborate on your concern in detail. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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