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08-09-2020 11:30 AM in
OthersSolved! Go to Solution.
1 Solution
Accepted Solutions
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08-11-2020 02:45 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve battery issue kindly follow the below step given below:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-09-2020 11:34 AM in
Others7 mahine use kiya hua phone agar sirf 6-7 hours ki SOT de to company ka failure hai, ya to wo ise fix kare ASAP ya fir unhone ye intentionally kiya hai..
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08-14-2020 09:05 PM in
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08-09-2020 11:39 AM in
Others1. Connection>more connections settings> disable nearby device settings
2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
3. Google >click on 3dot>usage and diagnostics >off this option
4. developer option >background limit>no background processes.
5. Long press on each app specially 3rd party and rarely used app>app info>
A. Mobile data> allow background data usage>off
B. Battery >allow background activity >off
C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.
6. Device care>battery >select "optimised and adaptive power saving.
Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option
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08-09-2020 11:40 AM (Last edited 08-09-2020 11:40 AM ) in
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08-09-2020 11:45 AM in
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08-14-2020 09:02 PM in
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08-14-2020 09:04 PM in
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08-11-2020 02:45 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve battery issue kindly follow the below step given below:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support