Original topic:

Apps kept in folders resets automatically and folders are deleted

(Topic created on: 12-16-2019 05:06 PM)
116 Views
balutj
Beginner Level 5
Options
Others
APPS CLASSIFIED INTO FOLDERS ARE AUTOMATICALLY SHUFFLED OUT OF FOLDERS AND FOLDERS ARE DELETED.PROBLEM FACED IN NOTE 9 WITH ONE UI 2 BETA. ISSUE HAPPENED TWICE FOR ME. 
1 Comment
Samsung_Support1
Moderator
Moderator
Options
Others

Hi there,

 

Please perform the following steps to resolve the issue:

1- Settings >> general management >> reset >> reset settings.

2- Check the mentioned issue in safe mode.

For further assistance, register your concern in Samsung members app (Open Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach).

 

Regards,

Team Samsung Members

 

 

 

0 Likes