Original topic:

An bad experience...πŸ˜”

(Topic created on: 05-14-2021 09:34 AM)
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arunbhaidesai
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Hello team samsung. An very bad experience is happening with me to Samsung F41. You gave 6 gb ram, and that's why I bought this phone, but almost 3.5 go ram is used in other too unusual apps like AR doodle, Netflix, Sticker, etc pre-installed app. I disabled many unusual apps like Netflix ans stickers etc. Yet ram is used 3.5 gb. 
 My brother have a Realme 2 pro, which is almost 2 or 3 years old. He plays Call of Duty Mobile in full graphics, and full FPS setting. He has only 4 gb ram. And I have 6 gb ram, better processor, better hardware, and why I can't play that game in full glitches, I tried to play that game in High graphics and midium FPS setting, but it glitches during match. Even when I turn on High Priority Mode in game launcher, it's just glitches. I have updated all apps, and also software. But the gaming experience is more bad then 3 year old mobile. Plz help me to solve this, do something about it.
4 Comments
RANJANTRUPTI
Active Level 6
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Hello Arun

Follow this video, you can uninstall the unused application.

https://youtu.be/behkDgKuEuc
arunbhaidesai
Active Level 1
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Problem is not just that apps, it's ram management. 3 year old mobile has better ram management then this F41, and just look at the ram man, they give 6 gb, and average 2 gb ram is used to Samsung unusual apps. It's just 3 gb ram mobile, nothing else, 6 gb ram is just to say.
RANJANTRUPTI
Active Level 6
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Yes I have M51, same problems facing.
Thats why uninstall all unused applications. Now mobile runs better.
cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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