superfast charging failed

[Rohanrash]

Whenever I connect charger supplied by Samsung in the box of Samsung S10 Lite, device fails to charge by way of super fast charging. Tried possible troubleshooting but device simply rejects to super fast charging. Anybody facing similar super fast charging issues?

[RaMa3108]

just to confirm does it takes more time to charge the phone?

[Rohanrash]

Yes way too long and today even the inbox headphones are not detected when connected. Charger too needs multiple tries to detect.

[RaMa3108]

I think there is physical problem with the usb of the phone you need to vist service centre of the Samsung

[vigneshwar1]

yup me too facing the same problem.but in my case the charging brick is faulty nothing wrong with the phone

[Rohanrash]

Exactly i feel the same that the charging port on device might have gone kaput

[deepak0099]

Yes facing same issue...battery PERCENTAGE get stuck at a particular percentage

[Rohanrash]

Observed the same today for 30 mins battery percentage was stuck at 86% charging and when disconnected and reconnected the charger device took another 30 mins to fully charge.

[deepak0099]

yup same in my case...sometimes charge completion time is not visible...and when this is the case it will take more time to charge

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to enable the fast charging mode of the device

Settings> Device care> Battery> Three Dots> Settings> Fast Cable Charging

Note: We recommend to use Samsung fast Charger in order to charge fast charging

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support