Original topic:

problem in latest update M20

(Topic created on: 07-08-2020 11:01 PM)
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AmitKurilBSNL
Beginner Level 2
Options
My Galaxy
There is a problem in latest update of June2020 in Samsung Galaxy M20 mobile. When I select 3G only mode in network settings it connects to 3G but after few seconds 3G signals are gone and phone goes into 'Emergency calls only'.
Same thing happened in my friends M20 mobile.
Plz provide the solution..
6 Comments
DarkClawX
Expert Level 2
My Galaxy
which sim are u using??
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seemapardesi
Beginner Level 2
My Galaxy
bsnl sim
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seemapardesi
Beginner Level 2
My Galaxy
in both SIM same issue.
In my M21 mobile same problem
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AmitKurilBSNL
Beginner Level 2
My Galaxy
in both SIM Slot, same problem
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Samsung_Support3
Moderator
Moderator
Options
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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gazikkkkk
Beginner Level 2
My Galaxy
I can't update my Samsung m20 phone why
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