Original topic:

i have note 10 plus but my front camera not clear pics its blur

(Topic created on: 05-04-2020 06:43 PM)
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sabby84
Active Level 1
Options
My Galaxy
Hii
6 Comments
Shahinmarzia
Expert Level 5
My Galaxy
reset your camera setting.
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SANJAY8527
Active Level 2
My Galaxy
for me even the rear camera is giving blurred pics. Theres some bug in the software its seems.
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Aashish
Expert Level 4
My Galaxy
Clean your lens.
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sabby84
Active Level 1
My Galaxy
Clear lens
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sabby84
Active Level 1
My Galaxy
I think software blug
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Samsung_Support3
Moderator
Moderator
Options
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.


If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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