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08-19-2021 12:47 PM in
My Galaxy- Mark as New
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08-19-2021 12:49 PM in
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08-21-2021 11:21 PM in
My GalaxyDear Samsung Member,
Greetings from Samsung Customer Support!
We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-27-2021 01:18 AM in
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08-28-2021 08:28 PM in
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08-29-2021 06:40 AM in
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09-16-2022 07:15 PM in
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08-31-2021 11:07 PM in
My GalaxyDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-08-2021 04:53 AM in
My GalaxyFaced the same issue and contact Customer support. They asked me to replace the screen and bear the cost. No damage to the phone and woke up on a morning and found this happened (not even charging). Later realized that lot of others also faced the same issue and tried all the below redomendations with no luck.
1. Disabled Samsung Customization service.
2. Factory reset from the recovery menu.
3. Not able to change the refresh rate as my screen was completely unusable.
This issue is mostly faced with Exynos chip and I am not sure of Snapdragon chipset.
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08-26-2022 08:35 PM in
My Galaxy