Original topic:

Suddenly today my phone has started displaying flickering white green screen

(Topic created on: 09-08-2021 04:53 AM)
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RMGalaxyS20Ultra
Beginner Level 2
Options
My Galaxy
It keeps on flickering in between on its own. I haven't dropped it not antiqued damage. I saw some posts people have been having this issue since May Samsung does not seem to have fixed this issue. My phone has the latest updates but still something is wrong and definitely it's not hardware issue. Any **bleep** for the solution. 
Galaxy S20 Ultra
11 Comments
Anonymous
Not applicable
My Galaxy
Visit service center
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/  

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

boyet008
Active Level 1
My Galaxy
Guys pls don't buy samsung Galaxy phones. After one year of purchase phone had some bad technical issue . Samsung Galaxy S20 Series Users Report White and Green Display Issues That Get Worse With Time. Iam an victim of samsung new scam . Not only me it was happened around the world
Arjunklm
Active Level 3
My Galaxy
Facing same issue for my s20 ultra
RMGalaxyS20Ultra
Beginner Level 2
My Galaxy
Soft reset worked for my phone
JagSBediA31
Active Level 6
My Galaxy
Join S20 Ultra display issue: https://chat.whatsapp.com/CldxleMlAooAYLH54bJeXI
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support   

Arunmc
Active Level 2
My Galaxy

Faced the same issue and contact Customer support. They asked me to replace the screen and bear the cost. No damage to the phone and woke up on a morning and found this happened (not even charging). Later realized that lot of others also faced the same issue and tried all the below redomendations with no luck. 

1. Disabled Samsung Customization service. 

2. Factory reset from the recovery menu. 

3. Not able to change the refresh rate as my screen was completely unusable. 

This issue is mostly faced with Exynos chip and I am not sure of Snapdragon chipset. 

JagSBediA31
Active Level 6
My Galaxy
Similar issue, ceo desk has nō approval for s20 ultra, though it being a device manufacturing fault: https://r2.community.samsung.com/t5/Galaxy-S/S20-Ultra-Screen-Burnout-Samsung-Care-Advance-Nō-252300...
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