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01-19-2025 03:52 PM (Last edited 01-19-2025 03:53 PM ) in
My GalaxySolved! Go to Solution.
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01-19-2025 04:05 PM in
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01-19-2025 05:04 PM (Last edited 01-19-2025 05:05 PM ) in
My GalaxyPossible Causes
1. *Network Congestion*: Overloaded network towers or poor coverage in your area might cause intermittent connectivity.
2. *SIM Card Issues*: A faulty or damaged SIM card can lead to network drops.
3. *Phone Software Glitches*: Bugs or glitches in the phone's software can cause connectivity issues.
4. *Hardware Problems*: Faulty or damaged phone hardware, such as the antenna or network components, can lead to network drops.
Troubleshooting Steps
1. *Restart Your Phone*: Regularly restart your phone to refresh the system and network connections.
2. *Check Network Coverage*: Ensure you have good network coverage in your area. Check with your carrier for any outages or maintenance.
3. *SIM Card Inspection*: Inspect your SIM card for any damage or dust. Try cleaning the SIM card or replacing it if necessary.
4. *Software Update*: Ensure your phone is running the latest software version. Go to Settings > Software update > Download and install.
5. *Reset Network Settings*: Reset network settings to their default values. Go to Settings > General Management > Reset > Reset network settings.
6. *Disable and Re-enable Mobile Data*: Try disabling and re-enabling mobile data to refresh the connection.
Additional Steps
1. *Contact Your Carrier*: Reach out to your carrier's customer support to verify if there are any network issues or outages in your area.
2. *Visit a Authorized Service Center*: If the issue persists, visit a Samsung authorized service center for further assistance.
By following these steps, you should be able to identify and potentially resolve the intermittent network issue on your A55.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-19-2025 04:05 PM in
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01-19-2025 05:05 PM in
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01-19-2025 05:06 PM in
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01-22-2025 10:35 PM (Last edited 01-22-2025 10:35 PM ) in
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01-19-2025 04:06 PM in
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01-19-2025 05:04 PM (Last edited 01-19-2025 05:05 PM ) in
My GalaxyPossible Causes
1. *Network Congestion*: Overloaded network towers or poor coverage in your area might cause intermittent connectivity.
2. *SIM Card Issues*: A faulty or damaged SIM card can lead to network drops.
3. *Phone Software Glitches*: Bugs or glitches in the phone's software can cause connectivity issues.
4. *Hardware Problems*: Faulty or damaged phone hardware, such as the antenna or network components, can lead to network drops.
Troubleshooting Steps
1. *Restart Your Phone*: Regularly restart your phone to refresh the system and network connections.
2. *Check Network Coverage*: Ensure you have good network coverage in your area. Check with your carrier for any outages or maintenance.
3. *SIM Card Inspection*: Inspect your SIM card for any damage or dust. Try cleaning the SIM card or replacing it if necessary.
4. *Software Update*: Ensure your phone is running the latest software version. Go to Settings > Software update > Download and install.
5. *Reset Network Settings*: Reset network settings to their default values. Go to Settings > General Management > Reset > Reset network settings.
6. *Disable and Re-enable Mobile Data*: Try disabling and re-enabling mobile data to refresh the connection.
Additional Steps
1. *Contact Your Carrier*: Reach out to your carrier's customer support to verify if there are any network issues or outages in your area.
2. *Visit a Authorized Service Center*: If the issue persists, visit a Samsung authorized service center for further assistance.
By following these steps, you should be able to identify and potentially resolve the intermittent network issue on your A55.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-19-2025 10:08 PM in
My Galaxy
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01-20-2025 09:17 AM in
My GalaxyDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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01-20-2025 05:39 PM in
My GalaxyI reported it on members support but still the resolution was not upto the mark and then I kept using my phone that way.
Now,from last 2 days I can see that again my phone's network is becoming stable by it's own.I don't know wether it was a software glitch or there is issue with network receptor but currently the phone is running better.
Do the same,try to use it as it is.I know it is very difficult but atleast try.
If issue is still not resolved,try to make a video of it and take the video along with you to service centre and show them.
There was no issue with my network operator.It was the issue on my phone.My other secondary phone had same network provider and it works fine bt this phone gives trouble.
