Original topic:

M31 Proximity Sensor Error After Last software update of M31

(Topic created on: 03-08-2021 03:39 PM)
roman121090
Active Level 1
Options
My Galaxy
I am facing issue with proximity sensor in Samsung galaxy m31. Whenever I call someone the screen goes off (black). And blinking of Screen randomly. Pls help me with some solution. Thanks
16 Comments
Ehsank
Expert Level 5
My Galaxy
1. clean area near front camera
2. once Reboot in a safemode

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

3. Go to settings >apps>click 3 lines right side of "your apps" enable "show system app"
>>search in search bar (just type camera lightsensor">click on it>storage >clear cache and data
Restart your phone and then observe
0 Likes
roman121090
Active Level 1
My Galaxy
i can't find camera lightsensor
Ehsank
Expert Level 5
My Galaxy
did you enable show system app?

Screenshot_20210308-153919_Settings_79766.jpg

ElectronKun
Active Level 7
My Galaxy
Bro how can I report people on Samsung Members app? Because some people come here for some other kinda stuff.

Screenshot_20210308-173443_Samsung Members.jpg

0 Likes
Ehsank
Expert Level 5
My Galaxy
you can tell me on my any post, i posted one post specially for this issue
please provide me the link of this post
0 Likes
Ehsank
Expert Level 5
My Galaxy
just wait i will see thanks for informing me 👍👍
ElectronKun
Active Level 7
My Galaxy
i cant post full link cause it also has vulgar word😐
Ehsank
Expert Level 5
My Galaxy
no issue dear i checked