Automatic restart problem

[Infant09]

My Samsung m21 is getting restart automatically. Is there any solution for this issue? I can't use frequently.

[IcyJay30]

Service center and motherboard replacement is only solution as of now.
https://www.indiatoday.in/technology/news/story/samsung-galaxy-m-series-and-a-series-users-in-india-...

[Infant09]

Thanks for ur information.

[AMPK]

Clean the mobile with device care regularly. Auto restart switch off. Update Apps regularly. Check any app installed recently may be the reason.

[Infant09]

I tried many times.

[MSaiCharan]

It may be due to AUTO RESTART in settings. I too faced the same in my M21 when I turned it on. Disable it, it should resolve the issue

[Infant09]

Even I tried the same process. But it doesn't works and I faced this issue for last 2days.

[MSaiCharan]

Then try to find some YouTube videos regarding this problem or reach out customer care

[CrazyBoy28]

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com

[animeshmodi]

This is because last update. Many users facing same problem. Service centre will say to replace motherboard which is aroung 5k - 6k, this is samsung- Never choose samsung again