Original topic:

Automatic Restarting problem Android 10

(Topic created on: 06-26-2020 08:48 AM)
82 Views
imnandha
Active Level 5
Options
My Galaxy

Hello everyone...

  My M30s mob have automatic restarting problem after update a android 10 This happen after the 2 weeks of updation and tried a lot from online solution..not works anything and re update from PC too by service centre.. Not work n again happen and Odin flash too from Service centre not yet solve.. And finally said from service centre .. If we change the board of mob it will be solved n work fine .. So I book to claim by warranty... 

4 Comments
MOHAN6642
Active Level 7
My Galaxy
DEAR FRIENDS,

I HAVE PURCHASED SAMSUNG M30S MOBILE.

THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING . BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.

FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE.

AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE TO RECTIFY THE CHARGING PORT PROBLEM , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM . I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT.

OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE.

THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.
0 Likes
Psyona
Active Level 4
My Galaxy
to repair charging port issue...it should not take more than/minimum 2 hr
0 Likes
Psyona
Active Level 4
My Galaxy
samsung service centers just doing tp....and saying that they hv to follow the step wise troubleshooting ....hahaha very funny...
instead of changing motherboard...they should provide new mobile...
0 Likes
Samsung_Support3
Moderator
Moderator
Options
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes