Original topic:

my mobile problem

(Topic created on: 05-06-2020 03:23 AM)
98 Views
rakesh1k
Beginner Level 2
Options
Mumbai
My phone  problem not a work wiFi and hotspot Plz tell me 
0 Likes
2 Comments
ShrawanKr
Active Level 5
Mumbai
What happen when try to use them
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Mumbai

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1) Forget the Network:-Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

 

2) Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

3) Restart the Router and Mobile Device

 

4) Kindly check and disable the Airplane/Flight Mode on your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes