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Original topic:

Vertical Red Line on Screen

(Topic created on: 10-26-2025 11:21 PM)
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PB30
Active Level 1
Options
Mumbai
I am facing a red line on my S22+ sccreen post the new android 16 update that got updated recently...

 Is anyone else facing this issue.... i did switch off and on but its still there.... What to do? 
Please help

4 Solutions


Accepted Solutions
Solution
shreee_1017
Active Level 5
Mumbai
How old is your phone? If you haven't completed three years after buying it, then Samsung may replace the screen under warranty. Put your complaint to official Samsung or the admin; it may work or help you.

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Solution
YOUR_EX
Expert Level 5
Mumbai
Dear, go to your nearest samsung service center, nd tell him your display line issue, if your device is under free screen replacement i hope would help you.

If you find this helpful, I'd appreciate it if you could accept it as a SOLUTION by clicking 3 vertical dots on my reply. Thank you😊

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Solution
BiRdMaN
Expert Level 5
Mumbai
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 31st December 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://mphone.in/samsung-offers-free-screen-replacement-for-galaxy-s23-s23-ultra-in-india/

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Solution
goodthings
Expert Level 5
Mumbai
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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12 Comments
Solution
shreee_1017
Active Level 5
Mumbai
How old is your phone? If you haven't completed three years after buying it, then Samsung may replace the screen under warranty. Put your complaint to official Samsung or the admin; it may work or help you.
PB30
Active Level 1
Mumbai
Thanks, did that they told me its still under warranty as its not completed 3 years
shreee_1017
Active Level 5
Mumbai
You have a purchase bill; show it to them and see what they will say.
PB30
Active Level 1
Mumbai
Done, this helps alot🙏
shreee_1017
Active Level 5
Mumbai
Your welcome tap to 3 dots nd make it rply as solution
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Solution
YOUR_EX
Expert Level 5
Mumbai
Dear, go to your nearest samsung service center, nd tell him your display line issue, if your device is under free screen replacement i hope would help you.

If you find this helpful, I'd appreciate it if you could accept it as a SOLUTION by clicking 3 vertical dots on my reply. Thank you😊
Solution
BiRdMaN
Expert Level 5
Mumbai
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 31st December 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://mphone.in/samsung-offers-free-screen-replacement-for-galaxy-s23-s23-ultra-in-india/
PB30
Active Level 1
Mumbai
Yaa, got in touch with the customer support and they said that mine is also included in the warranty period
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cs_member10
Moderator
Moderator
Options
Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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