Unable to click picture with S Pen on Note9

[abhiisabhi]

I am not able to click pictures with my s pen using the s pen remote feature since the last update. Haven't seen the s pen remote setting as well. Is anybody facing the same situation on their Galaxy Note 9?

[Samsung_Support5]

Hi there,

• Cases with magnetic closures or clasps can cause interference with S Pen recognition.

Please perform following steps to resolve the S-pen issue:

• Reset the S pen( Settings>advanced feature>S pen>three dots> reset S pen)

• Try to check the S pen with another compatible device

• Perform Reset Settings (Settings > General Management > Reset > Reset Settings)

• Sometimes 3rd party apps may also cause the issue so check your device in Safe mode

• If issue is still not resolved then create data backup and reset the device

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

[Anonymous]

Hi please sign the petition for Note 9 series


https://www.change.org/p/change-org-to-get-what-we-deserve?utm_content=cl_sharecopy_21408286_en-GB%3...

[Anonymous]

Hi please sign the petition for Note 9 series


https://www.change.org/p/change-org-to-get-what-we-deserve?utm_content=cl_sharecopy_21408286_en-GB%3...

[Anonymous]

Hi please sign the petition for Note 9 series before you loose the oppurtunity for getting great features

https://www.change.org/p/change-org-to-get-what-we-deserve